Refugee and Asylum Seeker Organisations/Agencies' Directory in Merseyside
Asylum Link Merseyside |
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| Address: | 7 Overbury Street, Liverpool, L7 3HJ | ||
| Telephone: | 0151 709 1713 | ||
| Fax: | 0151 709 1734 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.asylumlink.org.uk | ||
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| Phone for details. Casework hours vary from opening hours. | |||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
Blackburne House Group |
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| Address: | Blackburne Place (Off Hope Street), Liverpool, L8 7PE | ||
| Telephone: | 0151 709 4356 | ||
| Fax: | 0151 709 8293 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.blackburnehouse.co.uk | ||
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| Telephone service, Drop-in service, Appointment system. | |||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Hours outside term time may vary. The building is wheelchair accessible. Childcare may be provided on certain courses. | ||
British Red Cross |
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| Address: | Brunswick Business Park, Bradbury House, Tower Street, Liverpool, L3 4BJ | ||
| Telephone: | 0151 702 5050 | ||
| Fax: | 0151 702 5051 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.redcross.org.uk | ||
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| Phone for details. Casework hours vary from opening hours. Appointments only, no drop-in facility available. | |||
Office Opening Hours:
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Other Services:
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Brook |
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| Address: | 81 London Road, Liverpool, L3 8JA | ||
| Telephone: | 0151 207 4000 | ||
| Fax: | 0151 207 4144 | ||
| Website: | www.brook.org.uk | ||
| The organisation provides contraception and sexual health services to under 25s. | |||
| How to Contact: | Telephone service, drop-in service. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Wheelchair accessibility. | ||
CDS Housing Association [for Floating Support] |
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| Address: | Community Support Team, 142 Great Homer Street, Liverpool, L5 3LQ | ||
| Telephone: | 0800 169 2988 | ||
| Fax: | 0151 298 1901 | ||
| CDS deliver a floating support service to people granted asylum who are living in Liverpool. The service can help up to 40 households to set up and maintain their tenancies as well as helping them to integrate into the local community. | |||
| How to Contact: | Telephone service, drop-in service. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
COMPASS |
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| Address: | 25 Hope Street, Liverpool, L1 9BQ | ||
| Telephone: | 0151 708 6688 | ||
| Fax: | 0151 707 8728 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.compass-counselling.org.uk | ||
| At Compass we aim to provide the adult residents of Merseyside who suffer from emotional and mental health problems the opportunity to access free one-to-one, long term counselling. | |||
| Other Area: | Merseyside | ||
| How to Contact: | Telephone service, Appointment system. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Languages spoken: French and Arabic. Wheelchair access available at Hope Street premises. | ||
Congolese Association of Liverpool |
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| Address: | 23 Prescot Road, Kensington, Liverpool, L7 0LA | ||
| Telephone: | 0779 208 7139 | ||
| Fax: | 0151 261 1767 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Counselling, advice on housing and other welfare benefits, Interpreting and translation, referrals and community links. | |||
| Other Area: | Wigan and Manchester | ||
| How to Contact: | Telephone or drop-in service. | ||
Office Opening Hours:
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| Outreach Services: | Counselling and advice - please phone for details. | ||
| Other Information: | No creche facilities at the moment. Languages spoken: Lingala, French, Swahili, Kikongo and Tshiluba. | ||
Europe in the World Centre (EWC) |
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| Address: | School of Politics and Communication Studies, Roxby Building, University of liverpool, Liverpool, L69 7ZT | ||
| Telephone: | 0151 794 2904 | ||
| Fax: | 0151 794 3948 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.liv.ac.uk/ewc | ||
| The EWC is a multi-disciplinary research centre based in the School of Politics and Communication Studies, involving researchers from elsewhere in the University. The central focus of the centre is the relationships between Europe and other regions of the world, it is also at the centre of the University of Liverpool's participation in the region. | |||
Office Opening Hours:
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| Outreach Services: | Our events such as seminars and conferences are normally open to all members of the public. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more details. | ||
| Other Information: | We are a research centre based in the University of Liverpool, organising seminars, conferences and original research. | ||
Family Refugee Support Project |
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| Address: | Toxteth Town Hall, 15 High Park Street, Liverpool, L8 8DX | ||
| Telephone: | 0151 728 9340 | ||
| Fax: | 0151 728 9340 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.frsp.co.uk | ||
| We work with refugee and asylum-seeking families who are struggling to deal with their experiences of persecution and exile. The project offers psychotherapy to parents and children alongside working on the land at our allotment site. Each family is offered a piece of land, tools, horticultural and psychotherapeutic support, practical support, signposting to other services and individual, family and group support meetings at our Toxteth base. | |||
| How to Contact: | Referrals can be made by contacting us by telephone or by email - details as above. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Any individual in the family can be referred. Referrals may be from health visitors, GPs, teachers, social workers, other support workers, voluntary agencies, refugee organisations or others. | ||
Global Inclusion for Healthcare |
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| Address: | C18 Stanlaw Abbey Business Centre, Dover Drive, Ellesmere Port, CH65 9BF | ||
| Telephone: | 0151 355 4008 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Our organisation aims to promote access to healthcare for asylum seekers and other socially marginalised groups. We currently run a course for Liverpool University's medical students which introduces them to the specific health requirements of asylum seekers and refugees whilst educating them on the asylum seeking process. | |||
| How to Contact: | Contact administrator Gina Phillips on 0151 355 4008. Although our office hours are technically 9-1pm there is often someone in the office after 1pm. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
Granby Toxteth Development Trust |
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| Address: | 129b Lodge Lane, Toxteth, Liverpool, L8 0QF | ||
| Telephone: | 0151 734 4925 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.gtdt.co.uk | ||
Granby Toxteth Development Trust provides various services and facilitates a wide range of projects such as:
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| For more details please contact GTDT on 0151 734 4925. Referrals are not required. | |||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
Haven Project |
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| Address: | Seymour House, 41 - 43 Seymour Terrace, Liverpool, L3 5TE | ||
| Telephone: | 0151 707 0101 | ||
| Fax: | 0151 708 9200 | ||
| This is an early intervention and preventative project offering mental health intervention in 7 schools, though can offer consultation to other schools and some work with unaccompanied minors. Funded by CAMHS grants until 2008. Referrals via school or college. Work closely with PSS with children identified as being through traumatic experiences and symptoms of PTSD. | |||
| How to Contact: | Referrals via school or college, through EMTAS [Ethnic Minority and Traveller Achievement Service]. Telephone - 07974750577 / 8 or contact PSS on 0151 702 5555 to discuss a referral. | ||
Office Opening Hours:
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| Outreach Services: | We visit 5 schools in the local area and accomodation providers and colleges for unaccompanied minors. | ||
| Other Information: | None | ||
Health Energy Advice Team Ltd |
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| Address: | 72-74 Durning Road, Edge Hill (Kensington), Liverpool, L7 5NG | ||
| Telephone: | 0151 263 2620 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| We provide information, advice and assistance on a range of issues including welfare benefits, housing, education, employment, clothing, grants for central heating, heating measures, fire safety, security and signposting services. | |||
| How to Contact: | Telephone service, drop-in service, appointment system. Home visits for people who cannot access provision due to disability. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Only English spoken by staff. Building is wheelchair accessible. No creche facilities but a friendly inclusive response from all staff. | ||
Hope at Everton/Learndirect |
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| Address: | 1 Haigh Street, Everton, Liverpool, L3 8QB | ||
| Telephone: | 0151 291 3041 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| How to Contact: | We can be contacted via telephone or email using the details above. The main person to contact is the Centre Manager. We can also send information through the post. | ||
Office Opening Hours:
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| Outreach Services: | We can visit other organisations for the enrolment procedure. At the moment because of licence policies the courses cannot be run off site. This could happen in the future though, if there is a big enough need. | ||
| Other Information: | We have full wheelchair access. We also have the refectory which serves hot and cold drinks and food. The ELLIS tutor speaks a number of languages. | ||
I A Legal Ltd (Immigration Asylum Legal Ltd) |
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| Address: | 40 Lawrence Road, Liverpool, L24 2TS | ||
| Telephone: | 0151 733 4466 | ||
| Fax: | 0151 733 4452 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Specialist in Immigration, Asylum and Human Rights Law. Private solicitors, OISC:F200500006 | |||
| How to Contact: | Through landline or direct to PR on 07528901337 | ||
Office Opening Hours:
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| Outreach Services: | On request and subject to availabilty | ||
| Other Information: | None | ||
ICAS (Independent Complaints Advocacy Service) |
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| Address: | The Gateway Conference Centre, 71 London Road, Liverpool, L3 8HY | ||
| Telephone: | 0845 120 3735 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.carersfederation.co.uk | ||
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| How to Contact: | You can contact our servcie by calling the ICAS helpline number 0845 120 3735 | ||
Office Opening Hours:
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| Outreach Services: | ICAS provides outreach locactions all over the Northwest. | ||
| Other Information: | None | ||
International Organization for Migration (Liverpool) |
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| Address: | Piccadilly House, 49 Piccadilly, Manchester, M1 AP | ||
| Telephone: | 0161 212 1463 | ||
| Fax: | 0161 212 1464 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.iomlondon.org | ||
| IOM is an intergovernmental organisation which promotes the principle that humane and orderly migration benefits migrants and society. In the U.K. IOM runs a number of voluntary assisted return programmes for asylum seekers and irregular migrants wishing to return to their countries of origin. Reintegration assistance post-return is also available to those who are in the asylum process. | |||
| Other Area: | M | ||
| How to Contact: | IOM can be contacted by phone or email at any time during office hours. Those wishing to discuss voluntary return or make an application will need to make an appointment - this can often be arranged the same day. | ||
Office Opening Hours:
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| Outreach Services: | Blackburn - fortnightly drop on a Tuesday from 11.00am - 1.00pm at the Asylum Seeker & Refugee Community (ARC) Project drop in at Wesley Hall Methodist Church, Feilden Street, Blackburn. Phone the Liverpool office to check which Tuesdays we'll be there. We also offer a drop in service in Bolton, Bury and Rochdale - phone the office for details of times | ||
| Other Information: | IOM has access to interpreters for all languages. | ||
Kurdish Association of Merseyside |
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| Address: | 51 Everton Road, Liverpool, L6 2EH | ||
| Telephone: | 07939 843060 | ||
| Fax: | 0151 233 1871 | ||
| Providing support, advice and care to Kurdish origin residents on Merseyside by holding cultural, social and educational events for Kurdish people in the region. | |||
| How to Contact: | Telephone service, telephone advice line. | ||
Office Opening Hours:
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| Outreach Services: | We have outreach on Mondays and Fridays every week, offering information and advice for asylum seekers. Please phone for details. | ||
| Other Information: | Kurdish Sorani spoken. | ||
Liverpool City Council Adult Guidance Service |
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| Address: | Ethnic Minority Employability Project, Job Bank, 4 Tunnel Road, Kensington, Liverpool | ||
| Telephone: | 0151 233 1870 | ||
| Fax: | 0151 233 1871 | ||
| The Project aims to deliver high quality information, advice and guidance in an educational/vocational context to adult refugee/asylum seekers. We provide this service on a predominantly outreach basis, assisting our client group to make informed decisions regarding their learning and work opportunities. | |||
| How to Contact: | Telephone service, telephone advice line. | ||
Office Opening Hours:
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| Outreach Services: | Please contact for details. | ||
| Other Information: | Wheelchair access at Bridge Chapel Centre. Please contact for details of languages spoken. | ||
Liverpool City Council Asylum Team - Service closed |
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Liverpool City South Connexions |
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| Address: | c/o The Door 3rd Floor Abney Buildings, 65/67 Hanover Street, Liverpool, L1 3DY | ||
| Telephone: | 0151 709 5400 | ||
| Fax: | 0151 709 4891 | ||
| Website: | www.connexions-gmerseyside.co.uk | ||
| Connexions provides advice, guidance and support for all 13-19 year olds [and up to age 25 if the young person has additional learning/support needs]. This may include asylum seekers and refugees. | |||
| Other Area: | Knowsley, Sefton, St Helens, Halton and Wirral | ||
| How to Contact: | Telephone service, drop-in service, appointment system. | ||
Office Opening Hours:
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| Outreach Services: | Home visits, advice, guidance to organisations as well as community groups | ||
| Other Information: | There are four offices in Liverpool. They are all accessible to wheelchair users. | ||
Liverpool Community College [ESOL] |
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| Address: | Duke Street Centre, 82 Trade Wind Square, Liverpool, L1 5AG | ||
| Telephone: | 0151 252 4576 | ||
| Fax: | 0151 252 4574 | ||
| Website: | www.liv-coll.ac.uk | ||
| The College provides English classes for speakers of other languages [ESOL] at all levels: full time / part time / evening, at College sites and outreach centres. Language support is available to students on a wide range of academic and vocational courses throughout the College. Access to open learning facilities including IT suites. Foundation courses to enable students to access mainstream courses. Careers advice and guidance. | |||
| Other Area: | Access to courses for anyone living in the wider Merseyside area | ||
| How to Contact: | Telephone service, telephone advice line. | ||
Office Opening Hours:
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| Outreach Services: | ESOL classes are offered in several outreach centres. College courses are based in main college centres, but there are also 14 discs [drop in study centres] based throughout the city. | ||
| Other Information: | ESOL staff are able to offer support in most European languages plus Somali, Cantonese, Mandarin, Malay, Japanese, Farsi, Arabic. Most situes have wheelchair access. There are [limited] creche facilities. | ||
Liverpool Lifelong Learning |
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| Address: | Phoenix Adult Centre, Liverpool L8 | ||
| Telephone: | 0151 728 9086 | ||
| English language classes for adults. | |||
| How to Contact: | Drop in service 10am - 12 noon, Fridays at Phoenix. | ||
Office Opening Hours:
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| Outreach Services: | Outreach can only be accessed through assessment sites e.g. Phoenix Friday morning. | ||
| Other Information: | None | ||
Liverpool School of Tropical Medicine |
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| Address: | Pembroke Place, Liverpool, L3 5QA | ||
| Telephone: | 0151 705 3100 | ||
| Fax: | 0151 709 0354 | ||
| Website: | www.liv.ac.uk/lstm | ||
| Advice and support to refugee and asylum seeking doctors trying to get back into work in the UK, including a weekly study club to facilitate the requalifying process and a one year part-time postgraduate Diploma in Medicine for the UK. | |||
| How to Contact: | Telephone service. 0151 705 3321 | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
Liverpool Somali Community |
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| Address: | 57 Granby Street, Liverpool, L8 2TU | ||
| Telephone: | 0151 709 3853 | ||
| The object of the association is to relieve need and to advance education among the Somali community in Liverpool, to advance the Islamic religion, and to provide facilities in the interest of social welfare for recreation and other leisure-time occupation for those members of the said community who have need of such facilities by reason of their youth, age, infirmity or disablement, poverty or social and economic circumstances with the object of improving the conditions of life of such members of the said community. | |||
Office Opening Hours:
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| Outreach Services: | Children/Young people Elderly/Old People People with disabilities | ||
| Other Information: | Provides human resources Provides buildings/facilities/open space Provides services Provides advocacy/advice/information | ||
Liverpool Asylum Seeker And Refugee (LASAR) Partnership |
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| Address: | c/o MNFC/MRSN 4th Floor, 35 Bold Street, Liverpool, L1 4DN | ||
| Telephone: | 0151 707 0566 | ||
| Fax: | |||
| E-mail: |
This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. |
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| The LASAR project and MRSN established the core refugee and asylum support work to assist folk in Liverpool with their transition to refugee integration. Much of the work focusing on help with benefits, housing, health, employment and training advocacy and support. | |||
| How to Contact: | 0151-707-0566 | ||
Office Opening Hours: Usually
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| Outreach Services: | Drop-in | ||
| Other Information: | Volunteering opportunities available | ||
Medical Foundation North West |
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| Address: | 1st Floor, North Square, 11-13 Spear Street, Manchester, M1 1JU | ||
| Telephone: | 0161 236 5744 | ||
| Fax: | 0161 244 5577 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.torturecare.org.uk | ||
| A counselling and therapy service to survivors of torture and organised violence aged 18+ in the North West. When the service is full, we also offer assessment-only to help survivors access appropriate support in the region. Training, advice and supervision for services working with survivors. Medico-legal reports documenting evidence of torture. Instruction via lawyers. | |||
| Other Area: | Manchester, Greater Manchester, East Lancs, North West Region | ||
| How to Contact: | Refer using our referral form - contact us for copies. Referral forms accepted by post or by fax. Clients may self refer. Informal discussions regarding possible referrals are available by telephone. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Interpreters will be booked if needed. Wheelchair accessible. | ||
Merseyside Fire & Rescue Service |
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| Contact Details: | Jennifer Welsh – Refugee and Asylum Seeker Advocate | ||
| Address: | Community Fire Safety, Liverpool City Community Fire Station, 24 St. Anne Street, Liverpool, L3 3DS | ||
| Telephone: | 0151 296 6270 Mobile: 07799 110224 | ||
| Fax: | 0151 296 6282 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.merseyfire.gov.uk | ||
| Merseyside Fire & Rescue Service provides every household on Merseyside with a FREE Home Fire Safety Check, including FREE smoke alarm installation. A specialist community fire safety advocate can visit households to carry out Home Fire Safety Checks for refugees and asylum seekers. Also a bilingual team of advocates can deliver Home Fire Safety Checks in Chinese, Bengali, Somali, Arabic and Polish. | |||
| How to Contact: | Via phone or email during office hours. | ||
Office Opening Hours:
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| Outreach Services: | Can arrange outreach services throughout Merseyside, Please contact to arrange. | ||
| Other Information: | None | ||
Merseyside Police |
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| Address: | Merseyside Police Diversity Team, Section 5, Unit 24, Century Building, Brunswick Business Park, Tower Street, Liverpool, L3 4BJ | ||
| Telephone: | 0151 777 1677 | ||
| Fax: | 0151 777 1679 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.merseyside.police.uk | ||
| Community safety of asylum seekers and host communities. Prevention and detection of hate crime directed at individuals and communities. | |||
| Other Area: | Pan Merseyside | ||
| How to Contact: | Telephone service. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Languages spoken by staff: Polish and Russian. | ||
Merseyside Refugee and Asylum Seekers Pre and Post Natal Support Group - "MRANG" |
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| Address: |
Office: c/o Toxteth TV, 37-45 Windsor Street, Liverpool, L8 1XE Drop-in: St Patrick's RC Church, Park Place, Liverpool, L8 5RA |
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| Telephone: | 0151-708-6316 | ||
| Fax: | TBC | ||
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We provide advocacy, support around pregnancy/post natal issues, a bag to go into hospital with basic provisions, clothes recycling for mothers and children. Drop in for mothers and children at St Patrick's: Tuesdays 10.30-2.30; Fridays 1.00-4pm |
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| How to Contact: | TBC | ||
Office Opening Hours:
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| Outreach Services: | We also can arrange to see women at Asylum Link Merseyside if requested to do so. | ||
| Other Information: | We have volunteers who speak Lingala, French, Arabic, Portuguese. | ||
Merseyside Somali Community Association |
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| Address: | The Coordinator, 145 Granby Street, Liverpool, L8 2UR | ||
| Telephone: | 0151 726 0594 | ||
| Fax: | 0151 726 0594 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Merseyside Somali Community Association [MSCA] provides a welcoming social centre for mainly but not exclusively Somali men. We offer hot halal meals 7 days a week, access to welfare rights advice, benefits and immigration (advisers attend the centre on certain days). We also provide help with form filling and contacting statutory service providers. We can help community members with an interpretation service for attending the benefits office, schools, health centres etc. | |||
| How to Contact: | Telephone service, drop-in service. | ||
Office Opening Hours:
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| Outreach Services: | Meals delivered to elderly at their homes. | ||
| Other Information: | Languages spoken: Somali, Arabic and English. | ||
Merseyside Tamil School |
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| Address: | 57 Sheil Road, Liverpool, L6 3AD | ||
| Telephone: | 0151 281 9965 | ||
| We provide education to all those interested in Tamil culture. Primary activities are South Asian dance, IT, history, Art and Tamil language.We are a multicultural organisation working towards integration in Merseyside.We also offer sports and conservation activity. The age of the participants is currently from 6-36 years. | |||
| How to Contact: | Please phone for details. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Languages spoken: Tamil, Sinhala, English. | ||
Merseyside Yemeni Community Association |
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| Address: | 167 Lodge lane, Liverpool, L8 0QQ | ||
| Telephone: | 0151 7344965 / 0151 734 3843 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.yemenimerseysidecommunityassocition.com | ||
Our office is open to anyone seeking help and support. Available Activities
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| How to Contact: | Call the office on 0151 734 4965 or visit us during opening hours. We are based in 167 Lodge Lane - Liverpool - L8 0QQ | ||
Office Opening Hours:
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| Outreach Services: | An arabic interpretor is available every Friday to help people with language difficulties. | ||
| Other Information: | MYCA is launching an enviromental project In September 2007 funded by Local netwrok fund and LCVS. if you are interested in taking part please find more information about it by contacting us. | ||
National Museums Liverpool |
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| Address: | Merseyside Maritime Museum, Albert Dock, Liverpool, L3 4AQ | ||
| Telephone: | 0151 478 4048 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.liverpoolmuseums.org.uk | ||
| The Engaging Refugees & Asylum Seekers project at National Museums Liverpool aims to develop a range of events, social activities and learning opportunities for refugees and asylum seekers throughout our eight museums and galleries. We cater for all ages and abilities. We work with ESOL groups to deliver learning activities. We also have volunteer opportunities avaialable. | |||
| How to Contact: | Contact Ann-marie Cassidy (Project Worker - Engaging Refugees & Asylum Seekers) by email or telephone. (Monday - Friday) | ||
Office Opening Hours:
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| Outreach Services: | We are able to deliver outreach activities following discussion with the Project Worker. Activities can range from arts & crafts to drama and storytelling. | ||
| Other Information: | All of our museums and galleries are FREE to enter. Our venues are open from 10am - 5pm, Monday - Sunday (except during the Christmas period) | ||
News from Nowhere Bookshop |
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| Address: | 96 Bold Street, Liverpool, L1 4HY | ||
| Telephone: | 0151 708 7270 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.newsfromnowhere.org.uk | ||
| Radical & Community Bookshop with wide range of books on refugee/asylum issues, international, community, rights, anti-racism/anti-sexism, liberation issues, etc.Bookstalls available for events. Any book ordering service. Community noticeboard, etc | |||
| How to Contact: | In person, phone, email | ||
Office Opening Hours:
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| Outreach Services: | Bookstalls, liaison with community groups, provision of window space. | ||
North Liverpool CAB |
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| Address: | 36-38 Breckfield Road North, Anfield, Liverpool, L5 4NH |
| Telephone: | 0151 285 1080 / 0844 848 7700 |
| Fax: | 0151 285 1088 |
| Website: | www.northliverpoolcab.co.uk |
| We offer advice to asylum seekers on support and accommodation issues and to refugees on housing and welfare benefit issues. | |
| How to Contact: | Telephone service, drop-in service. |
Office Opening Hours:
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| Outreach Services: | Not organised yet but will be advertised on website when they are set up. |
| Other Information: | We have access to interpreters and we also have volunteers who speak different languages. Access details:
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Novas Languages Service |
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| Address: | 41 Greenland Street, Liverpool, L1 0BS | ||
| Telephone: | 0151 708 8660 (Enquiries) | ||
| Fax: | 0151 708 2922 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Other Area: | Merseyside | ||
| How to Contact: | For details of how to book interpreters or translations, phone one of the telephone numbers above or email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.. For emergencies out of office hours, contact Careline on 233 3029. | ||
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| Outreach Services: | Novas Languages is working on a project in partnership with the Community Legal Service: 'Breaking through the Language Barriers' aims to extend advice and support to people whose first language is not English. | ||
| Other Information: | None | ||
Nugent Education Limited |
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| Address: | Nugent House HQ, 20a Elephant Lane, Thatto Heath, St Helens, WA9 5QW | ||
| Telephone: | 0845 481 1920 | ||
| Fax: | 0845 481 1918 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.nugenteducation.co.uk | ||
| Positive Creative arts workshops and activities provider. we provide DJ, drama, Break-Dance, Music, Film, animation and other workshop types. Our activities can help teach English, propagate a theme or bring people together. They can raise self-esteem and build confidence. See our website for more details. | |||
| How to Contact: | Email, Call, web | ||
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| Outreach Services: | We deliver at your venue. All our artists are CRB checked and fully insured. | ||
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| Nugent Education Ltd delivers children's Educational Activities and fantastic Arts Workshops, along with after school activities (extended schools services & curriculum enhancement projects) for children, young people and adults. We cater for people of all ages and abilities, including children with disabilities. Also, to make things simpler, we travel to you! We currently offer: | |||
| Drama Japanese culture Photography | Singing classes Break Dancing Kids Parties | Event - Disco Film production Pottery painting | Music production X-factor challenge Key Skills/literacy |
| Art (all kinds) DJ workshops Group activities | Animation Graffiti & manga art Healthy eating | Samba drumming Rapping & MC -ing Makeup & beauty | Kids Crafts Street dance |
| Please ASK??? Whatever your activity, workshop or event needs may be, and wherever you are located, we will do our upmost to organise and provide what you want. We offer flexible, bespoke-solutions to meet your needs and support you in meeting your objectives. | |||
PSS - Asylum Seekers & Refugee Counselling Service |
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| Address: | 18 Seel Street, Liverpool, L1 4BF | ||
| Telephone: | 0151 702 5527 | ||
| Fax: | 0151 702 5566 | ||
| Website: | www.pss.org.uk | ||
| We provide counselling and psychotherapy to asylum seekers and refugees experiencing trauma and psychological problems. We also run a 30 hour course accredited with the Open College Network specifically for interpreters who wish to work in this field, called 'Interpreting in Therapeutic Settings'. We also train counsellors and associated professionals to work with interpreters. | |||
| How to Contact: | We accept referrals from any source, health service, social services, voluntary agencies, clients themselves or interpreters. Telephone service, appointment system. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | Our office is accessible to clients with disabilities and 80% of sessions are with interpreters. Counsellors can also provide sessions in Spanish, Serbo-Croat and Italian. | ||
PSS - The Spinning World Project |
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| Address: | 18 Seel Street, Liverpool, L1 4BF | ||
| Telephone: | 0151 702 5555 | ||
| Fax: | 0151 702 5566 | ||
| Website: | www.pss.org.uk | ||
| The Spinning World Project provides counselling to children aged 8 and over throughout Sefton [including South Sefton and Southport]. A specialist children's counsellor works in schools and community venues and wherever applicable interpreters are employed. Translated leaflets are available and the project also provides for arts/drama based activity within schools. | |||
| Other Area: | TBC | ||
| How to Contact: | We accept referrals from any source, health service, social services, voluntary agencies, clients themselves or interpreters. Telephone service, appointment system. | ||
Office Opening Hours:
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| Outreach Services: | The Spinning World project works in schools and community venues throughout Sefton. | ||
| Other Information: | Trained interpreters are employed as required. | ||
Reache Northwest |
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| Address: | Hope Hospital, Stott Lane, Salford, M6 8HD | ||
| Telephone: | 0161 789 7373 | ||
| Fax: | 0161 2060902 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
Reache helps health professionals (doctors, nurses, dentitsts and others) to return to work in their profession or look for an alternative career. We can provide:
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| How to Contact: | Please telephone or email | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
Redeemer Aid Uk |
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| Address: | 23 Clearwater Close, Kensington, Liverpool, L7 2SA | ||
| Telephone: | 07886920106 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.redeemeraid.org | ||
| How to Contact: | Mobile: 07886920106 or C/O Merseyside Network for Change, 4TH FLOOR, 35 BOLD STREET, LIVERPOOL L1 4DN | ||
Office Opening Hours:
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| Outreach Services: | Urban First Aid Project (under construction). | ||
| Other Information: | Will deliver all levels of First Aid Training to interested comminities, Voluntary organisation/Associations and groups,youth centres, institutions etc. at no cost to the public. | ||
Refugee Action |
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| Address: | 64 Mount Pleasant, Liverpool, L3 5SD | ||
| Telephone: | 0151 702 6300 | ||
| Fax: | 0151 709 6684 | ||
| Website: | www.refugee-action.org.uk | ||
| Refugee Action provides advice, support, training and development services across the North West. The One Stop Shop provides direct advice services, in addition to second tier and capacity building support. The Development and Integration Team works to develop and empower Refugee Community organisations and support constructive engagement with local communities. We provide a wide range of other services including Training and awareness raising, Move-On Advocacy, Parent Support, Youth Mentoring and services to unaccompanied minors. | |||
| Other Area: | We cover all of Merseyside, West Cheshire and parts of Lancashire (west of M6). | ||
| How to Contact: | By telephone: Asylum Advice Line 0800 11640 350 9.45am-12.30pm daily every day except Wednesday, 9.45am-4pm | ||
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| Outreach Services: | We provide advice services to asylum seekers in initial accommodation and other support projects | ||
| Other Information: | Interpreters provided. | ||
REMISUS - closed |
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| Other Information: | None | ||
Riverside ECHG Homeless Prevention Floating Support Service |
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| Address: | Powerhouse Foyer, 300 Upper Parliament Street, Liverpool, L8 7JU | ||
| Telephone: | 0151 288 8192 | ||
| Fax: | 0151 288 8187 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.riverside.org.uk | ||
| The Floating Support Service is for people who are at risk of losing their home. The service is currently working with the following people that live within Liverpool's boundaries: people aged 16 and over, living within social rented/private tenancy or owner occupation and at risk of homelessness due to a range of housing or support issues. The aim is to help and support people to live independently and maintain their own home. | |||
| How to Contact: | By phone, fax or email | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
Sahir House |
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| Address: | 2nd Floor, 151 Dale Street, Liverpool, L2 2AH | ||
| Telephone: | 0151 237 3989 | ||
| Fax: | 0151 237 3991 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.sahir.uk.com | ||
| Support for people living with HIV or affected by HIV. Counselling and complementary therapies. Training and information. A range of support services, information, access to other related service - for example asylum issues, social work, welfare rights. | |||
| Other Area: | Merseyside | ||
| How to Contact: | Please telephone to make an appointment to complete a membership form. All services are free and confidential to our members. | ||
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| Outreach Services: | We aim to be flexible and can meet with people outside of our Centre by arrangement. | ||
| Other Information: | We can sometimes arrange translators. Wheelchair accessible, stair lift. | ||
Shelter |
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| Address: | 3rd Floor, Wellington Buildings, The Strand, Liverpool, L2 0PP | ||
| Telephone: | 0151 227 9622 | ||
| Fax: | 0151 227 9662 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.shelter.org.uk | ||
| Shelter the Housing and Homelessness Charity. We currently operate an advice service which is open to advice staff who encounter clients with housing or homelessness issues. We also have caseworkers who can give direct advice to clients regarding their rights and can support them to exercise those rights. We are also currently developing new services. | |||
| Other Area: | Merseyside | ||
| How to Contact: | National Homelessness Advice Service Line - 0151 258 1293. Referrals can be made by contacting Paul or Brian on 227 9622 | ||
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| Outreach Services: | None | ||
| Other Information: | None | ||
Social Inclusion Team Central Liverpool PCT |
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| Address: | Kuumba Imani Millennium Centre, 4 Princes Road, Toxteth, Liverpool, L8 1TH | ||
| Telephone: | 0151 285 6363 | ||
| Fax: | 0151 285 6364 | ||
| Access to health and mainstream services. Signposting and advocacy services. Medical reports for immigration purposes or social services. | |||
| How to Contact: | Telephone service, telephone advice line. Drop-in service, appointment system. | ||
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| Outreach Services: | Languages spoken : French, Russian, Arabic, Kurdish, Chinese, Somali, Urdu, Bengal and Punjabi. | ||
| Other Information: | Languages spoken : French, Russian, Arabic, Kurdish, Chinese, Somali, Urdu, Bengal and Punjabi. | ||
Sola Arts |
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| Address: | Room 15, Toxteth Town Hall, 15 High Park Street, Liverpool, L8 8DX | ||
| Telephone: | 0151 726 8440 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.solaarts.org | ||
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| Outreach Services: | We can provide tailor-made programmes for groups and organisations - these programmes can be delivered as outreach or in-house. | ||
| Other Information: | SOLA ARTS is a multicultural and multilingual project and its members speak a wide range of languages (French, Portuguese, Spanish, Syleti, Tibetan). Our office is accessible to wheelchair users. Our staff are experienced in working with people of all ages, backgrounds and abilities. | ||
Toxteth Citizens Advice Bureau |
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| Address: | Toxteth Town Hall, 15 High Park Street, Toxteth, Liverpool, L8 8DX | ||
| Telephone: | 0151 280 5781 / 0844 848 7700 | ||
| Fax: | 0151 280 6575 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| The organisation provides generalist advice via drop-in, telephone and appointments in welfare benefits, debt, housing, employment and consumer issues. | |||
| How to Contact: | Telephone advice line, drop in service. | ||
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| Outreach Services: | None | ||
| Other Information: | Building and Toilet are wheelchair accessible, Induction Loop, Parking. The languages: Afghani-Farsi, Arabic, German, Hebrew, Italian, Kurdish, Somali, Turkish | ||
Toxteth Community College |
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| Address: | 68 Falkner Street, Liverpool, L8 7QA | ||
| Telephone: | 0151 708 8230 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.toxtethcollege.ac.uk | ||
| How to Contact: | Telephone service, appointment system. | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
Toxteth Educational Trust |
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| Address: | Old Windsor School, John Archer Hall, 68 Upper Hill Street, Liverpool, L8 1YR | ||
| Telephone: | 0151 707 3990 | ||
| Fax: | 0151 707 8950 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.tet.org.uk | ||
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| Other Area: | Toxteth | ||
Office Opening Hours:
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| Outreach Services: | None | ||
| Other Information: | None | ||
TS4SE Cooperative Limited |
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| Address: | 12 Beech Range, Manchester, M19 2EU | ||
| Telephone: | 07985 977 563 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| The aims of TS4SE Cooperative are: To develop, provide and offer training, support and information to refugee, migrant and exile communities and the organisations and agencies that support and offer services to them. To develop, provide and offer resources and projects which facilitate, promote and support the integration of refugees, migrants and exiles into local, regional and national communities. To develop, offer and provide solutions to remove barriers to integration, to promote community cohesion and address issues of racism and cultural misunderstanding. To support and encourage the growth of the co-operative movement, to promote co-operative principles, enterprises and activities. To encourage equality and democratic control over the workplace. TS4SE Cooperative was formed to bring together experienced professionals working with and for refugee and migrant communities and individuals from those communities in a cooperative and not for profit organisation able to respond quickly and flexibly to the needs of exile communities | |||
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| Outreach Services: | None | ||
| Other Information: | None | ||
Volunteer Centre Liverpool |
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| Address: | The Volunteer Centre, 151 Dale Street, Liverpool, L2 2AH | ||
| Telephone: | 0151 237 3975 | ||
| Fax: | 0151 237 3976 | ||
| Website: | www.volunteercentreliverpool.org.uk | ||
| Assist and support refugees and asylum seekers into voluntary work. Deliver training courses on good practice when involving refugees and asylum seekers as volunteers. | |||
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| Outreach Services: | None | ||
| Other Information: | None | ||
Wirral Change |
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| Address: | Room 305, The Lauries Centre, 142 Claughton Road, Birkenhead, CH41 6EY | ||
| Telephone: | 0151 650 5428 | ||
| Fax: | 0151 650 5429 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.wirralchange.org.uk | ||
| Black and Racial Minorities Outreach Organisation | |||
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| Outreach Services: | See website for full details. | ||
| Other Information: | See website for full details. | ||
Wirral Metropolitan College |
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| Address: | Conway Park (ESOL Dept.), Europa Boulevard, Birkenhead, CH41 4NT | ||
| Telephone: | 0151 551 7144 | ||
| Fax: | 0151 551 7701 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.wmc.ac.uk | ||
| Wirral Metropolitan College is situated in Birkenhead close to Conway Park railway station, just 10 minutes from Liverpool city centre. The ESOL department has a wide range of courses, Full-Time and Part-Time, day and evening. | |||
| How to Contact: | Please contact the ESOL department on 01515517144 - 01515517115 or visit our website: www.wmc.ac.uk | ||
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| Outreach Services: | ESOL courses can be delivered off site, please contact us for more information. | ||
| Other Information: | None | ||
Womens Independent Cinema House |
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| Address: | 40 Rodney Street, Liverpool, L1 9AA | ||
| Telephone: | 0151 707 0539 | ||
| Fax: | 0151 707 8314 | ||
| E-mail: | This email address is being protected from spambots. You need JavaScript enabled to view it. | ||
| Website: | www.womensmediatraining.co.uk | ||
| WITCH run a series of Video Production courses for women, including asylum seekers and refugees, throughout the year. These vary in length from short taster courses to longer more detailed programmes. Trainees learn from begining to end how to make their own documentaries or short dramas. They will learn all aspects of technical equipment from cameras and sound through to editing. The women who attend will recieve money for lunch, travel and childcare. | |||
| How to Contact: | Witch can be contacted during working hours Monday to Friday. Refferals can be made by telephone, fax or post and the outreach worker will then contact the individual concerned. | ||
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| Outreach Services: | The Outreach courses on offer at Witch can all be held in the local community depending on the size of the group wishing to take part. A class can be anything from 6 to 12 women. All women who attend the course will recieve money for travel, lunch and all childcare costs will be covered. | ||
| Other Information: | Witch is fully accessible to wheelchair uses, though we do aim to hold most of the courses out in the community. Though there is no creche on site Witch will cover the cost of childcare for any women on the course who need it. | ||
Working with Bi-Lingual Families |
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| Address: | Smithdown Parent Centre, Chatsworth Drive, Liverpool, L7 6LJ | ||
| Telephone: | 0151 707 0260 | ||
| Fax: | 0151 707 0260 | ||
| How to Contact: | Telephone service, telephone advice line. Drop-in service, appointment system. | ||
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| Outreach Services: | We have outreach classes in community centres and schools in South Liverpool. Telephone for details. | ||
| Other Information: | Arabic, Cantonese, Mandarin, Somali, French German spoken. We are wheelchair accessible in two classrooms and have a small creche. | ||